How to Contact Us at
www.mastercomposter.com™
1. A list of Site Contents may be found on the Home Page. Find the topic that matches your question and read that information first. If a topic does not have an active link, that means that you must be logged into the site to access it.
We do not have resources to answer individual composting issues by email, mail, or phone. Please leave your questions on the Message Board. Thank you.
Please do not write and ask to be given free access to the site without making a purchase. Thank you.
We frequently get mail asking: "There is no program in my area on your list; do you know of a program in my area?" Please do not waste your time sending this question. We have no reason to keep a secret list of compost programs. If we know about a program in your area, it will be listed on the Netlinks page. If there is not a program listed for your location, we don't know of one. Thanks!
Again, we have no reason to keep a secret stash of materials available. Information is on the web site regardingeverything we have. Please do not write and ask if we have additional materials available -- we don't. Thank you.
Biocycle Magazine
Resource Recycling Magazine
All other questions and comments ABOUT THE WEB SITE should be mailed to us at the following address. You must include a reply address. You must also include a 27-cent stamp if the reply is to go somewhere within USA. Replies going to other locations must include adequate US postage for a post card to be mailed back to you from Texas, USA. If a reply address or adquate postage is not included, we will not reply.
www.mastercomposter.com #197-B
WHAT YOU CAN EXPECT: In reponse to your mailed query, we will send you a postcard as shown below, which will indicate that we do not know the answer to your question, refer you back to this page or the site, or include a brief note answering your question. We have created this rather unusual process of communication because the quantity of email we receive is more than we can handle and because 99% of the questions we receive are answered on this page -- people either don't want to bother reading it or they believe they are special and these instructions don't apply to them. While it's true that our site visitors ARE special, the instructions apply to all. We are hoping that using snail mail will reduce these messages down to only those from people who have a legitimate question. Thank you for your understanding.
** PLEASE READ THIS PAGE CAREFULLY **. 99% of questions we receive have already been addressed on this page. Save yourself a lot of time by looking below for the answer to your question.
Thank you,
Mary Tynes
Web Site Editor
Questions About Composting
For questions about composting, please take the following steps:
2. Check our lists of eBooks to see if we have materials that answer your questions.
3. Post your question to the Compost Message Board. Many Master Composters and experienced home composters participate in this board!
Obtaining a Login, i.e., Access to the Site
We are currently offering one year's web site access as a Free-Gift-with-Purchase with the 2008 purchase of an eBook authored by our site editor Mary Tynes from Booklocker.com. For details, see the User Access Request form.
Finding a Home Composting Program in Your Location
The "Local Programs" and "Compost Education: Local" sections of our Netlinks page list web sites of programs offering Master Composter programs, home composting training, compost demonstration areas, and compost programs by mostly non-profit organizations. Contact them for programs offered, schedules, and cost.
Requests for Materials
We offer several eBooks. We periodically publish other materials by making them available from the web site. If you would like notification when new materials are available, please sign up for our mailing list. It's free. We do not sell, rent, or give-away our email/mail lists. The list for User Access and the Mailing List are separate -- Signing up for one does not put you on the other.
Submission of Local Home Composting Program Information
The "Local Programs" and "Compost Education: Local" sections of our Netlinks page list web sites offering Master Composter programs, home composting training, compost demonstration areas, and compost programs by non-profit and for-profit organizations, subject to the approval of www.mastercomposter.com™. There is no charge for non-profit programs, an annual fee for for-profit businesses. See more information here. The local program is responsible for the accuracy of their listing, as well as submitting timely updates as necessary. Please submit your local program. We like for the list to be as complete as possible. Thanks!
Advertising
We have temporarily suspended our advertising program to incorporate new ideas. If you would like to be notified when advertising opportunities become available, please email us using this form. Only advertising-related messages will be addressed in response to this form.
Questions on Large-Scale Composting
This site covers only home composting. For large-scale composting, please contact your Local Solid Waste Department, the "Organizations" category of our Netlinks page, or one of these magazines:
The JG Press, Inc.
419 State Avenue
Emmaus, PA 18049
(610) 967-4135
fax 967-1395
PO Box 10540, Portland, OR 97296-0540
503-227-1319
resrecycle (at) aol.com
Individual Master Composters
We do NOT have a list of individual Master Composters. If you are trying to locate someone, take a guess at where they live and look up the Local Program Contact for that area in the NetLinks/Local Program section of this site. Contact them.
Copyright Information
All content on this site, including but not limited to text, graphics, and source code, are copyrighted and may not be used without written permission from us except for your personal use. Copyright information is explained on our About Us page.
Comments about the Web Site
Comments about the web site may be posted on the Compost Message Board.
Traded Links
Please do not ask us to trade links with you if your site has nothing to do with the Environment, Gardening, Composting, Recycling, or some related area. For specific policies and submission instructions, see this page. Do not send the Contact Form asking us to trade links. Follow the instructions at the submission instructions page.
Other Questions
Questions about your local program should be directed to the contact listed on the web site of your local program. If we have the link to the group's web site, it will be listed under your area in the NetLinks: Local Programs section accessible from our home page.
3941 Legacy Drive Suite 204
Plano, TX 75023-8320
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